Deutsche Post DHL
Source: Deutsche Post DHL |

DHL expands Africa eShop online shopping application to 34 countries across Sub Saharan Africa

Growth of online retail driving DHL Africa eShop’s rapid success

Platform introduced to an additional 14 countries across Sub Saharan Africa; Growth of online retail driving DHL Africa eShop’s rapid success. Download document link: http://bit.ly/2mcc7Pp Since its initial introduction in April of this year, the DHL Africa eShop (https://www.Africa-eShop.DHL/) app has seen its user base grow rapidly, and within the first…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL brings over 200 global online stores to African consumers with innovative platform

DHL Express has announced the launch of its new mobile and desktop app aimed at improving the online shopping experience for Africa-based consumers

DHL Express (http://www.DHL.com/en.html) launches new online shopping app, DHL Africa eShop (https://www.Africa-eshop.dhl). Demand for world-class online shopping is growing exponentially in Africa. New platform addresses key challenges to accelerate e-commerce growth in sub-Saharan Africa. DHL Express has announced the launch of its new mobile and desktop app aimed at improving the online shopping experience…

Source: Deutsche Post DHL |

Customer Satisfaction is More Important Than Ever During the Festive Season

During the festive season, a company’s top priority is to make sure that its platforms are effectively managed and prepared to deal with an increased influx of customers

The end of year festive season is almost upon us and for many businesses, especially those in the retail sector, this means the start of the peak activity period. In order to realize revenue targets, as well as offer a shopping experience that attracts a loyal following, it is imperative…

Deutsche Post DHL
Source: Deutsche Post DHL |

Be Online Shopping Savvy this Black Friday and Cyber Monday

The promotional sales hype this weekend is the perfect spring board for the festive season deals which follow it. It spells the start of the peak season for retailers and in theory, every consumer’s dream – special discounts, free gifts and free delivery

Consumers need to understand international shipping processes in order to maximise their savings on online shopping Black Friday and Cyber Monday spread to South Africa and parts of Africa about three years ago and has quickly become a local tradition with retailers and consumers taking full advantage of this promotional sales…

Deutsche Post DHL
Source: Deutsche Post DHL |

Customer Service Week highlights the Importance of Customer Service for African businesses

Forrester has found that 39% of customers tell their friends and families about bad customer experience

A recent survey by research and analysis information technology company, Forrester has found that 39% of customers tell their friends and families about bad customer experience. This means that for every customer that has a bad experience with a company, the resulting business erosion that accompanies it can increase exponentially…

Source: Deutsche Post DHL |

Advancements in Mobile Technology Further Connects Africa with Global Markets

Currently, more than 60% of individuals in sub-Saharan Africa have access to a mobile phone

The growth of mobile phones and services across the African continent has instantly brought many Africans into the digital age and connected them to worldwide knowledge and services. Home to one of the world’s fastest growing middle classes, Africa has seen multiple opportunities emerge for both local and global retailers…

Source: Deutsche Post DHL |

DHL Enters Strategic Partnership with Ambatovyin Madagascar

This agreement encompasses two contracts where DHL will provide onshore and off-shore services

DHL Global Forwarding, the air and ocean freight specialist within Deutsche Post DHL Group  (www.DHL.com) , has entered into an initial three-year Global Freight Forwarding agreement with Ambatovy, a joint venture between Sherritt International Corporation, Sumitomo Corporation and Korea Resources Corporation. This agreement was secured and will be managed by the…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL Delivers Black Rhino Eliska to Africa

DHL provides dedicated Boeing 757-200 freighter to ensure maximum comfort and minimal travel time

Female Eastern black rhino Eliska transported from Czech Republic to Tanzanian sanctuary as part of conservation project DHL provides dedicated Boeing 757-200 freighter to ensure maximum comfort and minimal travel time DHL (www.dpDHL.com), the world’s leading international express delivery provider, has completed another landmark transportation project with the delivery of…

Deutsche Post DHL
Source: Deutsche Post DHL |

Intra-Africa trade to play larger role in local GDP contributions

Intra-African trade can catalyze investment and foster growth on the continent

As growth in developed markets such as Europe, China and North Africa continue to stagnate, greater regional integration in Africa, amongst all role players, is needed to capitalize on the continent’s growth potential. This is according to Hennie Heymans, CEO of DHL Express Sub-Saharan Africa (http://www.DHL.com), who says that when…

Deutsche Post DHL
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Source: Deutsche Post DHL |

Retailers should optimize supply chains to ensure customer satisfaction this festive season - DHL

The e-commerce shopping experience is increasingly becoming a popular option for consumers during the festive season

The e-commerce shopping experience is increasingly becoming a popular option for consumers during the festive season. Retailers therefore need to pay careful attention to their supply chains during this period, as operations and delivery are key to client satisfaction, maximizing brand exposure and increasing revenue. Oliver Facey, Vice President of…