Deutsche Post DHL
Source: Deutsche Post DHL |

DHL the only company to be named Top Employer in 18 African countries

Only organizations that qualify from the selection process receive the Top Employers title and certification seal

DHL Express (www.dpDHL.com) has been certified as a Top Employer in Africa for the fourth executive year, at the prestigious Top Employer Africa 2018 certification ceremony, held at Sandton Convention Centre in Johannesburg on Thursday 12 October 2017. Hennie Heymans, CEO, DHL Express Sub-Saharan Africa, explains that this is the…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL Express highlights importance of managing customer experiences to stay ahead of competition

DHL Express has won over 27 external awards for customer service in Sub-Saharan Africa so far this year

According to the latest report (http://APO.af/6MJ2vy) by McKinsey & Company on customer experience, “Superior customer experience is increasingly being recognized as a competitive advantage for businesses, and it is becoming ever more important that a company differentiate itself by providing seamless customer experiences.” Fatima Sullivan, Vice President of Customer Service…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL and MallforAfrica team up to further cross-border e-commerce to the United States

This will be the first time businesses in Africa can sell their locally manufactured products directly on eBay

Africans will now be able to sell their local products to customers in the US through an eBay platform powered by MallforAfrica DHL Express (www.dpDHL.com), the world’s leading international express services provider recently announced its partnership with MallforAfrica (www.MallForAfrica.com), the award-winning global e-commerce company, which will facilitate selling of made-in-Africa…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL Express lauds employees as cornerstone of success

Nearly 4, 000 DHL Express employees in Sub-Saharan Africa recognized for their contributions

In a network business like DHL Express (www.dpDHL.com), it is imperative that a culture of motivation is inculcated among employees so they will deliver superior service to our customers. The annual DHL Employee Appreciation Week is one such employee engagement initiative. This year, this Africa-wide initiative was run in the…

Deutsche Post DHL
Source: Deutsche Post DHL |

Cross-border e-commerce considered a growth rocket for Sub Saharan Africa retailers

The report reveals that cross-border e-commerce offers aggregate growth rates not available in most other retail markets: cross-border retail volumes are predicted to increase at an annual average rate of 25% between 2015 and 2020

Cross-border online retail predicted to grow at twice the rate of domestic e-commerce (CAGR: 25%) until 2020 Retailers can grow 60% faster with a premium service offering DHL Express (www.dpDHL.com), the world’s leading international express services provider, has published research highlighting the significant growth opportunity for retailers and manufacturers with…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL Express makes global online shopping easier with On Demand Delivery in Sub Saharan Africa

On Demand Delivery is currently deployed in 6 markets across SSA – South Africa, Kenya, Nigeria, Ethiopia, Mauritius & Tanzania, with plans to roll out to further countries in SSA throughout 2017

On Demand Delivery developed in response to significant growth in premium cross-border e-commerce volumes  Flexible shipping options designed to enhance the customer experience for online shoppers DHL Express (www.dpDHL.com), the world’s leading international express services provider, has announced the launch of On Demand Delivery for the Sub Saharan Africa (SSA)…

Source: Deutsche Post DHL |

Customer Satisfaction is More Important Than Ever During the Festive Season

During the festive season, a company’s top priority is to make sure that its platforms are effectively managed and prepared to deal with an increased influx of customers

The end of year festive season is almost upon us and for many businesses, especially those in the retail sector, this means the start of the peak activity period. In order to realize revenue targets, as well as offer a shopping experience that attracts a loyal following, it is imperative…

Deutsche Post DHL
Source: Deutsche Post DHL |

Be Online Shopping Savvy this Black Friday and Cyber Monday

The promotional sales hype this weekend is the perfect spring board for the festive season deals which follow it. It spells the start of the peak season for retailers and in theory, every consumer’s dream – special discounts, free gifts and free delivery

Consumers need to understand international shipping processes in order to maximise their savings on online shopping Black Friday and Cyber Monday spread to South Africa and parts of Africa about three years ago and has quickly become a local tradition with retailers and consumers taking full advantage of this promotional sales…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL Regional Conference highlights sector growth opportunities in Africa’s Life Sciences & Healthcare sector

Over 125 healthcare professionals and logistics experts came together last week to discuss ‘Delivering Healthcare to Africa’ at DHL’s 6th annual Regional Life Sciences & Healthcare conference in Pretoria, South Africa

‘Delivering Healthcare to Africa’ DHL’s Annual Regional Life Sciences & Healthcare Conference focused on life sciences & healthcare supply chains to support African growth in the sector Africa highlighted as market with a positive growth trend in healthcare Over 125 healthcare professionals and logistics experts came together last week to discuss…

Deutsche Post DHL
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    • DHL Express Sub Saharan Africa Human Resources Representatives receiving their Top Employer 2017 certification. DHL Express received Top Employer 201 certification in 12 African countries. They were also certified as a Top Employer for Africa 2017
    • Sonia Calou, HR Generalist for DHL Express SSA Indian Oceans, receiving the Top Employer Africa 2017 certification on behalf of DHL Express Sub Saharan Africa
    • Hennie Heymans, CEO of DHL Express Sub-Saharan Africa (SSA)
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Source: Deutsche Post DHL |

DHL Express recognized as Top Employer in Africa for the third consecutive year

The company was certified as a Top Employer in twelve markets, including Angola, Botswana, Ethiopia, Gambia, Ghana, Kenya, Madagascar, Mauritius, Mozambique, Nigeria, South Africa and Uganda

DHL Express (www.DPDHL.com), the world’s leading international express services provider, has been certified as a Top Employer in Africa by the Top Employers Institute at the prestigious Top Employer 2017 ceremony on Thursday 13 October at the Sandton Convention Centre. The company was certified as a Top Employer in twelve markets,…