Source: Deutsche Post DHL |

DHL Express launches live chat to improve convenience and response times

DHL launches innovative, centralised solution to enhance convenience and customer experience

As part of DHL (www.DHL.com) Express’ commitment to innovation, the company launched a unique Multi-Channel Tool (MCT) that allows customers to interact with DHL Express via live chat and specialised email services. Hennie Heymans, CEO of DHL Express Sub Saharan Africa, says customers benefit from quicker response times and by interacting…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL expands Africa eShop online shopping application to 34 countries across Sub Saharan Africa

Growth of online retail driving DHL Africa eShop’s rapid success

Platform introduced to an additional 14 countries across Sub Saharan Africa; Growth of online retail driving DHL Africa eShop’s rapid success. Download document link: http://bit.ly/2mcc7Pp Since its initial introduction in April of this year, the DHL Africa eShop (https://www.Africa-eShop.DHL/) app has seen its user base grow rapidly, and within the first…

Source: Deutsche Post DHL |

DHL introduces new mobile app to further enhance customer experience

App offers a number of key benefits that facilitate tracking and faster delivery

DHL (www.DHL.com) Express Mobile app launched in eight African countries, and a further 40 countries to be live by the end of 2020; App offers a number of key benefits that facilitate tracking and faster delivery; Growing demand for mobile services in Sub Saharan Africa drives further innovation. DHL Express has…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL rolls out e-commerce platform to more African markets following initial success

Platform has been rolled out to nine more countries across Sub Saharan Africa

DHL Africa eShop sees impressive growth in first seven weeks; Platform has been rolled out to nine more countries across Sub Saharan Africa; Growing demand for online retail service fuels further growth. Following the success of the DHL Africa eShop (www.Africa-eShop.DHL) app in 11 countries across Sub Saharan Africa, DHL…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL renews partnership with Africa’s largest e-commerce event

The eCommerce Africa Conference and Exhibition, delivered by DHL, is hosted by South African conferencing company, Kinetic

DHL Express (www.DHL.com) in Sub-Saharan Africa (SSA) has announced that the company has once again signed on as lead sponsor for the 2019 DHL eCommerce Africa Conference and Exhibition, which will be held at the Cape Town International Convention Center on the 19thand 20thof March 2019.  The eCommerce Africa Conference and Exhibition,…

Deutsche Post DHL
Source: Deutsche Post DHL |

DHL partners with MallforAfrica on a marketplace site focused exclusively on delivering African-Made products to the World

Marketplace Africa delivers the best of Africa to its global customers

DHL (www.dpDHL.com), the world’s leading international express services provider, today announced its partnership with e-commerce giant, MallforAfrica’s new platform, Marketplace Africa, to help online retailers bring African-made products to the US and global market. The site offers items from the continent’s most talented designers and artisans from a variety of…