DHL Express highlights importance of managing customer experiences to stay ahead of competition
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Fatima Sullivan, Vice President of Customer Service for DHL Express, Sub Saharan Africa (Source: Deutsche Post DHL | 8 years ago) |
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DHL (Source: Deutsche Post DHL | 8 years ago) |
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Report by McKinsey & Company on customer experience (Source: Deutsche Post DHL | 8 years ago) |
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