DHL the only company to be named Top Employer in 18 African countries
Only organizations that qualify from the selection process receive the Top Employers title and certification seal
DHL has cultivated an insanely customer centric culture across the entire organization, which we see as a critical component of our success
DHL Express (www.dpDHL.com) has been certified as a Top Employer in Africa for the fourth executive year, at the prestigious Top Employer Africa 2018 certification ceremony, held at Sandton Convention Centre in Johannesburg on Thursday 12 October 2017.
Hennie Heymans, CEO, DHL Express Sub-Saharan Africa, explains that this is the fourth consecutive year that DHL has been awarded this honour by the Top Employers Institute. “DHL Express values its employees and strives to make the company a rewarding place to work at. We are proud to have that fact affirmed by Top Employers Institute.”
This year, DHL was the only company to be certified as a Top Employer in 18 markets in Africa, including Angola, Botswana, Cameroon, Cote d’Ivoire, Ethiopia, Gambia, Ghana, Kenya, Madagascar, Mauritius, Mozambique, Morocco, Nigeria, Namibia, South Africa, Senegal, Uganda and Zambia.
“DHL has cultivated an insanely customer centric culture across the entire organization, which we see as a critical component of our success. Maintaining this culture across the world has relied heavily on our effective employee engagement programs,” said Heymans.
“It therefore goes without saying that employee motivation and development are important areas of focus for us. We are committed to having a team of high performers who operate in a high performance culture that promotes and drives leadership diversity.”
According to Heymans, DHL’s use of employee initiatives and programs, including the company’s Certified International Specialist (CIS) cultural change program has helped to unlock the potential of the company’s employees across Sub-Saharan Africa. “This year, we have placed greater emphasis on up-skilling and empowering middle-managers and supervisors as this rung of leadership is pivotal to the leading and executing of our growth aspirations in the years to come. As we continue to grow, we need every person in the business to understand their role and how to execute it efficiently. After all, the role of supervisors and middle-managers is to build trust and inspire great performance.”
DHL also recently completed the annual Employee Opinion Survey, which provides a platform for personnel to convey their thoughts and sentiments about the company anonymously. “This is an important tool in helping us identify what we are doing well, as well as areas that require improvement,” added Heymans.
In addition, our Employee of the Quarter and Employee of the Year awards are presented to our star performers, who are nominated by fellow employees. “We believe that the power of our incredible network is our people, so strategic planning and program implementation are vital.”
To be certified as a Top Employer in Africa a company needs to operate in four or more countries and have exceptional employee conditions. The Top Employers Institute conducts comprehensive and independent research by getting employees in the relevant companies to complete a HR best practice survey.
The Top Employers Institute survey assesses human resource strategy, policy implementation, practices and employee offerings, to reveal whether the company provides exceptional employee conditions, develops talent on all levels and demonstrates leadership through optimizing the development of its employees and employee practices.
Every completed survey is reviewed by the Top Employers Institute and then the process is audited by a third party. Only organizations that qualify from the selection process receive the Top Employers title and certification seal but all participants receive a comprehensive feedback report.
“We are honored to have been certified as a Top Employer in Africa for yet another year and we will strive to ensure we maintain our focus on attracting, retaining and developing our people across the region,” concluded Heymans.
Distributed by APO Group on behalf of Deutsche Post DHL.
Megan Roper (Collinicos)
Head of Marketing, Sub-Saharan Africa
Tel: +27 21 409 3613
Mobile: +27 76 411 8570
DHL – The logistics company for the world.
DHL (www.dpDHL.com) is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 350,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.
DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 57 billion euros in 2016.